|North Carolina Department of Public Safety|
UNLAWFUL WORKPLACE HARASSMENT
AND PROFESSIONAL CONDUCT POLICY
A. Unlawful workplace harassment and retaliation are strictly prohibited.
The Department of Correction is committed to providing a workplace environment that reasonably accommodates all qualified employees and agents of the Department so that they may fulfill their essential job functions and carry out the mission of the Department of Correction in a professional manner and to the best of their ability. All employees and agents of the Department are expected to act in a manner consistent with standards of personal conduct that contribute to a professional working environment in all departmental workplaces. The Department has ZERO TOLERANCE for violations of the unlawful workplace harassment policy and for retaliation.
Prohibited unlawful workplace harassment includes unwelcome or unsolicited speech or conduct based upon race, sex, creed, religion, national origin, age, color or handicapping condition and which creates a hostile work environment or constitutes quid pro quo sexual harassment.
B. Professional and Acceptable Personal Conduct
It is the responsibility of every employee and agent of the Department to conduct himself or herself in a manner that contributes to a workplace environment that is not only free of unlawful workplace harassment but also advances the mission and goals of the Department and fosters a harmonious working environment that encourages all employees to perform at their best. The Department recognizes that unprofessional and unacceptable personal conduct affecting the workplace contributes to low employee morale, absenteeism, turnover and loss of productivity. It also erodes the publics trust and the agencys credibility in the community.
Every employee and agent of the Department is expected to conduct himself or herself in a professional manner in the workplace. Whenever there is a failure to abide by acceptable personal conduct standards the Department may take action, including disciplinary action, even if the conduct at issue does not rise to the level of illegal discrimination or harassment under state and federal law.
C. Examples of Prohibited and Legally Dangerous Conduct
The Department recognizes that a determination of whether particular speech or conduct violates the law is determined by many factors, including whether the speech or conduct was offensive to the person who experienced it. HOWEVER, the Department reminds all employees that engaging in any of the below listed activities may constitute unacceptable personal conduct without regard to whether it violates state or federal law, and the Department may take disciplinary action up to and including dismissal for engaging in it.
D. Prompt Investigation, Interim Measures and Remedial Action
Complaints of alleged workplace harassment or retaliation will be promptly investigated and, as warranted, remedial action will be taken. Pending completion of an investigation, interim steps, such as temporary employee reassignment(s) and shift changes, may be taken. Interim measures are neither disciplinary action nor an indication of belief regarding the truth of allegations or the outcome of the investigation. If possible, the EEO Office and Personnel should be consulted prior to implementing an interim measure. However, when circumstances make such contact impracticable, appropriate level managers should take those steps reasonably believed necessary at the time, as directed by their chain-of-command and consistent with departmental policy.
By their nature, allegations concerning conduct that may violate the unlawful workplace harassment policy may have serious implications for the personal and professional lives of affected employees. The Department recognizes the concern employees have regarding their privacy and the confidentiality of personnel information. The Department also recognizes that both the accuser and accused deserve a fair investigation. Therefore, employees are directed that no confidential personnel or investigation information may be released other than as necessary to conduct the investigation or agency business in compliance with departmental policy and directives, and other applicable legal standards. Further, managers are admonished to be cautious regarding the transmittal of the sensitive information relative to allegations of unlawful workplace harassment so that the information does not inadvertently become known. Managers should NOT disclose the existence or nature of such allegations to anyone unless that individual has a business need to know the information or the manager is under an affirmative obligation to disclose the information (e.g., court order). Questions concerning whether information should be disclosed may be directed to the Departments Legal or EEO Office, or to appropriate counsel in the Attorney Generals Office.
F. Immediate Duty to Report and ZERO TOLERANCE
Every departmental employee has a duty to report immediately conduct which he or she reasonably believes constitutes unlawful workplace harassment. The Department has a ZERO TOLERANCE policy for workplace harassment. The failure of an employee to report conduct that reasonably appears to violate the unlawful workplace harassment policy negatively impacts the Departments ability to identify and eliminate unlawful workplace harassment. Therefore, it is imperative that every employee report conduct he or she reasonably believes may violate the unlawful workplace harassment policy.
G. Direct Reporting to EEO Office
A complaint or allegation concerning possible violation(s) of the unlawful workplace harassment policy may be submitted directly to the Departments EEO Office by phone (919) 716-3700 or facsimile (919) 716-3958. No employee is required to submit a complaint of (or allegations concerning) unlawful workplace harassment to a supervisor against whom the allegations are made or involve.
H. An Aggrieved Party Must Report Complaints Within 30 Days of Conduct
Any aggrieved individual who thinks that he or she has been subjected to conduct in violation of the unlawful workplace harassment policy must report it to an appropriate manager or the Departments EEO Office within 30 days of the alleged harassing conduct.
I. Duty to Investigate Allegations
The Department is legally obligated to investigate all allegations that concern possible violations of the unlawful workplace harassment policy. Any supervisor who becomes aware of allegations that reasonably may constitute a violation of the unlawful workplace harassment policy must report the allegations to the EEO Office immediately by phone (to be followed by a written report) or facsimile report.
The Department is aware that an employee may advise a supervisor of allegedly inappropriate conduct of another employee and then request that the supervisor take no action. In some cases an employee may request that they be allowed to resolve the matter directly with the offending party and without a report to the EEO Office or the chain-of-command. While the Department is sympathetic to an employees desire for privacy, nevertheless, due to the serious legal implications of the situation and the Departments legal duty to investigate, the supervisor must report the allegations. It is the responsibility of the EEO Office to determine if the allegations require investigation or if other resolution efforts are appropriate.
J. Unsubstantiated Complaints
It is recognized that the very nature of workplace harassment circumstances may make it difficult or impossible to substantiate a particular complaint. Nevertheless, every aggrieved individual is strongly encouraged to report violations of the unlawful workplace harassment policy without regard to whether he or she is personally aware of corroborating evidence. The failure to report workplace harassment severely restricts the ability of the Department to identify and take remedial action to stop such conduct from continuing, and to prevent further harm. The Department recognizes that the inability to corroborate or substantiate a complaint does not necessarily mean the complaint was untruthful. However, where it is determined that an individual has made a complaint in willful disregard of the truth or has been intentionally dishonest, that individual may be subject to disciplinary action, as is true when any employee provides false, misleading, or known to be inaccurate or incomplete information in an investigation.
K. Anonymous Complaints
Complaints that are submitted without identifying the complaining individual make it difficult, if not impossible, for the Department to adequately investigate, respond or take appropriate action. Employees with complaints are strongly encouraged to contact the EEO Office directly if there are specific concerns about filing a complaint.
L. Information for the Respondent
An individual who is the subject of allegations of unlawful workplace harassment must be informed of the complaint, the specific allegations, the identity of the complainant(s), and given an opportunity to respond to the allegations. Additionally, at the conclusion of the investigation, the respondent is entitled to be advised that the investigation has concluded and its outcome.
M. Free Speech
The Department respects the constitutionally protected right of free speech. However, conduct or language that constitutes unlawful workplace harassment is NOT legally protected as free speech.
N. Cultural Diversity and Notice to Others When Offended
The Department recognizes that on occasion employees engage in conversation or conduct with (or within sight or hearing of) co-workers at the workplace concerning current affairs or other matters of personal interest. Additionally, the Department appreciates that the workplace brings together culturally diverse individuals who may have differing viewpoints and sensitivities. As a result, a conversation, music, conduct or a personal item that one individual finds enlightening or amusing may be offensive to someone else who sees, hears or is exposed to it.
The lawful balancing of free speech with the prohibitions on unlawful workplace harassment (and admonitions regarding professional conduct) does not guarantee that one will never be exposed in the workplace to any word or conduct that one may find personally offensive. Nevertheless, the Department desires for all employees to work in an environment that is reasonably culturally sensitive and one that enhances work performance. Therefore, employees are encouraged to promptly and politely advise an offending co-worker (or the co-workers manager) when exposed to speech, conduct or any matter that is personally offensive, so that the situation may be resolved as quickly and amicably as possible. Managers are encouraged to consult as needed with the Departments Legal or EEO Office when conflicts arise resulting from social and cultural diversity in the workplace.
O. Warning to Supervisory Level Employees
Supervisors and the Department are held to a higher liability standard for conduct constituting illegal harassment or discrimination of subordinate level personnel. Any individual who is or reasonably appears to be in a position of workplace authority or control over another may be held to be a supervisor for purposes of determining liability for harassment or discrimination, (e.g. correctional sergeants over correctional officers). Therefore, it is imperative that supervisory level personnel carefully manage all interpersonal relationships with subordinate personnel, at the work site and away from work.
P. Duty to Report Intimate Relationships between Employees
The Department of Correction must ensure that the workplace is free from unnecessary disruptions and inappropriate conduct. Therefore, it is the policy of the Department that if an employee is or becomes engaged in an intimate, personal relationship with another employee who is assigned to the same worksite, both employees must report the existence of such relationship to their immediate supervisors. The Department believes that such policy is necessary in order to reduce the risk of any breaches in security as well as maintain professional relationships in the workplace. This policy is not designed to condone or prohibit any voluntary, personal, and/or intimate relationship between Department employees assigned to the same worksite.
While the Department does not prohibit romantic or personal relationships between employees, supervisory level personnel are strongly discouraged from seeking to date, dating, or engaging in romantic or intimate personal relationships with subordinate level personnel. Such relationships have a significant potential for creating disruption at the work site, including generating complaints of favoritism and allegations of harassment by the subordinate if the relationship fails. Also, a relationship involving supervisory personnel and subordinate level personnel may create problems within the work unit by questioning the Departments philosophy of fair play in providing equal opportunity to all qualified individuals. Supervisory level personnel are to report to the appropriate level management if such a relationship with a subordinate level employee exits, so that appropriate workplace assignments can be made to minimize workplace problems and liability. Relationships between employees where there is no supervisory-subordinate association, while not prohibited, must still be reported so that appropriate workplace assignments can be made to minimize workplace problems and liability. The Departments Legal and EEO Offices may be consulted for more specific information or advice regarding the legal implications and liabilities.
Where such intimate relationships existed prior to employment, the duty to notify begins on the date of employment.
While engaging in such relationships, in and of itself does not automatically warrant disciplinary action, a failure to report such relationship could result in disciplinary action, up to and including dismissal. If an employee is in doubt about an issue regarding this policy, the employee should contact his/her supervisor, the EEO office, or the Departments legal counsel.
1. Any individual who wishes to file a grievance under this policy must submit a written complaint to the Department within 30 calendar days of the alleged harassing action.
2. The Department will investigate and take remedial action within 60 calendar days from receipt of the written complaint, if warranted and appropriate. Should the Department make a Final Agency Decision prior to the 60-day expiration period the complainant will be provided a Waiver form to be signed and returned to the Department. This allows the complainant to proceed with their complaint and appeal to the Office of Administrative Hearing. The complainants cooperation is essential in order for the Department to fairly investigate the allegations. A complainants refusal to cooperate may be grounds to close the investigation. The complainant and respondent are encouraged to submit any relevant information and the names of potential witnesses for consideration by the investigator. However, the investigator or appropriate personnel in the EEO Office will determine in an exercise of independent discretion what information should be considered and which witnesses will be interviewed.
3. The Department will provide the complaining party with a written response at the conclusion of the investigation.
4. The individual may file a simultaneous complaint under Title VII with the Equal Employment Opportunity Commission (EEOC). Former employees may appeal directly to the Office of Administrative Hearings (OAH) and the State Personnel Commission (SPC).
5. If the complaining party wishes to appeal the Departments grievance investigation, the appeal should be made directly to the Office of Administrative Hearings after the Departments 60 calendar days to respond has expired or within 30 days after receiving the Departments investigation response. A copy of the appeal should be served on the Departments General Counsel, who is the agent for service of process for the Department.
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