Bullock has 18 years of experience with the Division of Prisons working as a correctional officer, program supervisor, DOP administrator, assistant superintendent and superintendent. Garrett has 21 years of experience with DCC working as a probation officer, chief probation/parole officer, judicial district manager and community development coordinator.

"The department is fortunate to have two long-time employees like Janet Bullock and Emily Garrett put their experience working with prisons and probation/parole to work for the Office of Citizen Services," Acting Secretary Joe Hamilton said. "The unique perspectives they bring to their new positions will benefit the department as well as the victims and families served by the Office of Citizen Services."

Both Bullock and Garrett will work with the office’s three functional areas – victim services, offender family services and operations, which includes a telephone call center and correspondence unit. The two will work with division staff to develop and implement specific programs to meet the needs of victims and offenders’ families.

"I’m excited to have career professionals like Janet and Emily join the Citizen Services staff," said Director Tracy Little. "Their expertise and wealth of knowledge will be invaluable as we move ahead in the area of program development."

The Office of Citizen Services was created last fall to serve as the primary information and referral source for the department, as well as to refine and develop programs focused on victim and offender family services. Projects underway include spearheading activities for National Victims’ Rights Week in April, preparing for the victims’ rights law implementation in July, revising the offender family and friends handbook and developing educational brochures.