Inmate Phone Program 

The North Carolina Department of Correction (NCDOC) has contracted with Global Tel*Link (GTL) to provide phone service to allow inmates to make collect calls to their families and friends.

Set Up An Account Contact:

                GTL AdvancePay Automated System
:  1-800-483-8314
                GTL Customer Service Center: 

AdvancePay Fees:

Check Payment: No charge and no limit on deposit amount
Money Order Payment: No charge and no limit on deposit amount
Credit Card Payment: $4.75 processing fee
IVR (Interactive Voice Response) Payment: $4.75 processing fee
Internet Web Payment $9.50 processing fee (Pass-on fee from TouchPay)
Western Union $9.95 (Western Union fees determined by Western Union)
Close Account $5.00 Administrative fee

You can set up or add funds to your GTL AdvancePay account in the following ways:
Deposits of:  $25 - $50
GTL accepts:  (Visa, MasterCard) to include:  Debit and Check Cards with Visa or MasterCard emblem
                          Discover Card accepted via use of GTL Website, or use of Customer Service Center

Payments can also be made online at  (Note: there is a $9.50 processing fee passed on from TouchPay for this option.)

Checks and money orders can be mailed to the following address, once account is setup:
AdvancePay Service Dept.
Department 1722
Denver, CO 80291-1722

Monthly statements are not mailed by GTL, but can be requested by contacting the Customer Service Department


 GTL Logo     GTL FAQ Brochure

 Western Union Logo
   Western Union Global Tele Link Transfer
English and En espan§l Cash Transfer Forms
Additional pass through fees are imposed by Western Union if a customer chooses to utilize their system to fund
prepay accounts.