North Carolina Division of Prisons
Program Services

Last Updated April 2, 2008

 Prison Program Description: Case Management
Purpose Case management and correctional counseling are utilized to coordinate and provide services to each inmate during his or her stay in prison.  This is achieved by planned contact and interaction between correctional staff and inmates. 
Criteria for Participation All inmates are assigned a Case Manager.
Program Operation The case management process establishes a system by which correctional staff assists and guide inmates in making an adjustment to confinement and preparing for a successful reentry into the community. The process utilizes a case management assessment to identify the inmates areas of need. Upon completion of the assessment a case management plan is developed to address the needs and guide the delivery of programs and services throughout the inmate’s period of incarceration. These services are delivered by trained staff that provide correctional counseling, crisis intervention and classification and program reviews.


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